Job Summary
We are seeking a talented individual with experience in management within the hospitality industry.
The Night Manager will be responsible for the smooth and efficient operation of the hotel at night, ensuring the highest level of customer service and overall health & safety.
Main Responsibilities:
* Guest relations
* Responsible for smooth and efficient operation of the hotel at night
* Overall health & safety at night
* Front Office duties including running the night audit report and check-in and check-out of guests
* Managing the team of Night Porters and their nightly tasks
* Food & Beverage service at night
* Lead the team to achieve goals in relation to mystery audits, customer comment index, quality evaluations and hotel standards
* Lead and develop the Night team, making sure that they become prepared for the next step in their career
* Contribute to the strategic running of the hotel
Requirements:
* 2 -3 years in a similar night or reception role
* Excellent knowledge of the hotel business
* Previous hospitality experience is essential
* Good computer skills and knowledge of Opera
* Knowledge and experience of using Brilliant electronic front office system
* Excellent skills in People leadership and development
* Excellent organisational skills and the ability to oversee & delegate work to others
* A warm, friendly and approachable personality when dealing with fellow staff and guests
* The ability to work on their own initiative, as well as being capable of working as part of a team
About Our Culture:
Dalata Hotel Group, Ireland's largest hotel group, has a number of exciting positions available. We lead through our Dalata values of Our People, Our Fairness, Our Service and Our Individuality.
If you have the right attitude and energy, you will have great opportunities to progress within the group.