Job Description
Morgan McKinley is seeking an IT Change Manager to join their Strategic Change Portfolio and manage change work-streams across all specified projects in the financial services sector.
The role will ensure business readiness and appropriate level of change management for the entire portfolio, managed in an effective manner to achieve successful adoption of the change and stated business objectives.
Principal Accountabilities:
* Deliver change management strategy applying a structured change methodology and utilise effective processes to continuously improve quality
* Plan, analyse and interpret business information using quantitative and qualitative methods for impact analysis and business readiness
* Plan a comprehensive portfolio level change approach and structure
* Develop a clear engagement/communication plan to land the Change, ensuring direct and transparent communication with stakeholders
* Capture 'as is' processes and working with the business and IT stakeholders to clarify and communicate 'to be' processes/roles using appropriate techniques and tools
* Working effectively with diverse Business units to ensure requirements are interpreted correctly
* Facilitating workshops and managing follow-up activities for the change management stream
* Plan and create a Portfolio, programme and project level communication strategy and timeline aligned with training and corporate communications teams for clarity of associated business benefits
* Devise and implement an effective organisational and people strategy for transformational change and assist HR understanding of business role changes
* Plan & undertake Business Readiness pulse checks
* Evaluate and measure the success of change management activities to determine any additional requirements whilst tracking and reporting issues
* Respond effectively in a dynamic project environment and work to tight and sometimes challenging deadlines
* Champion and promote the benefits of Change Management and ensure adherence to Change Management processes
* Provide leadership in gaining an organisation wide shared vision for the change portfolio and promotion of its successful implementation
Knowledge:
* Hands-on experience of Change Management principles and Implementation within the Portfolio/ Programme / Project Delivery area of a medium to large organisation
* Experience capturing and documenting Business Change requirements and creating detailed documentation and reports suitable for senior stakeholder consumption
* Experience in organisational change process and role transition planning and implementation coupled with training needs assessment
* Experience with Operational Model definition and implementation
* Excellent communication skills with client stakeholders of all levels
* Experience using appropriate tools for business process modelling, storyboards, and requirements management/traceability
* In-Depth knowledge of the Change Management process, policies, procedures and standards with proven experience supporting this process within a large complex Organisation
* Prior experience of agile methodology is a plus
Professional skills:
1. Ability to contribute to the creation of an environment that motivates individuals to work collaboratively as a team
2. Proactive