At Northern Trust, we are a globally recognized, award-winning financial institution with a rich history dating back to 1889. Our mission is to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by upholding our core values of service, expertise, and integrity.
Role/ Department
We are seeking a highly motivated and detail-oriented partner to join our Global Fund Order Placement (GFOP) operations team. This role plays a crucial part in managing the completion of fund documentation for target funds, monitoring trade orders for daily European mutual funds, and ensuring accurate fund order routing through our sub-custodian.
Key Responsibilities:
* Building and maintaining strong relationships with clients and internal stakeholders through excellent communication and interpersonal skills.
* Facing clients directly and guiding them through GFOP services with confidence.
* Delivering exceptional client service and adapting to a fast-paced, dynamic environment.
* Preparing various month-end and quarter-end reports and actively participating in discussion forums to identify best working practices.
* Continuously improving processes and procedures to ensure GFOP remains a center of excellence for trade order routing/placement and account opening.
Requirements:
* In-depth knowledge of Global Fund Order Placement services and financial industry operations.
* Strong analytical and problem-solving skills to manage client inquiries and expectations.
* Excellent oral/written communication skills to effectively interact with clients and partners.
* A collaborative mindset and a strong relationship building ethic.
* Proficiency in Microsoft Project, PowerPoint, Excel, and Word.
Working with Us
As a Northern Trust partner, you will be part of a flexible and collaborative work culture in an organization committed to assisting the communities we serve. We value an inclusive workplace and understand flexibility means different things to different people. We hope you are excited about the role and the opportunity to work with us.