Job Summary
We are seeking a skilled PPP Team Lead and Coordinator to manage and coordinate customer service functions and support administrative operations for our Public-Private Partnership (PPP) contracts across Ireland.
This role is ideal for a proactive problem solver who thrives in a collaborative setting and is ready to make a positive impact every day.
Key Responsibilities:
* Assist the Contract Manager with key administrative tasks and project updates.
* Coordinate site schedules and provide support to site-based Facilities Managers.
* Cover the helpdesk for PPP contracts, managing inquiries and ensuring a responsive service.
* Support recruitment activities for various contract needs across multiple sites.
* Maintain accurate project records and manage multi-site responsibilities.
* Uphold health, safety, and compliance standards as per statutory and company requirements.
* Foster a professional, solution-oriented image to clients, staff, and colleagues.
Requirements:
* Proven experience in an administrative or customer support role, ideally within Facilities Management.
* Strong organisational skills and attention to detail, with the ability to manage multiple priorities.
* Excellent problem-solving abilities and decision-making skills.
* Clear communication skills and the capacity to work independently and collaboratively.
* IT literacy and confidence in using various software platforms.
About Us:
We are a Disability Confident Leader employer and are committed to changing attitudes towards disability and ensuring disabled people have the opportunity to fulfill their aspirations.
We offer a flexible and dynamic work environment, competitive compensation, access to ongoing training and development programs, and opportunities to grow within the company.