Join to apply for the IT Support Engineer - Level 2 - Limerick role at PFH Technology Group.
PFH Technology are currently looking for an experienced L2 IT Infrastructure Engineer to join our team in Limerick.
Objective: Responsibility for the installation, validation and maintenance of a wide variety of computerised instrument systems in both laboratory and manufacturing areas.
Contract: 12-month contract
Location: Onsite, Limerick
Key Responsibilities
* Develop in-depth knowledge of IT functionality of relevant lab equipment to aid in installation, upgrade and maintenance activities.
* Support execution of computer system validation deliverables for new and existing projects. This includes development and management of project plans, prioritizing validation activities in line with the overall project schedules.
* Liaise with vendors to design and deploy computerised instrument solutions to integrate with existing onsite IT services & infrastructure (backup, database, patching etc).
* Support computerised instrument upgrades and improvement projects, promoting and providing solutions to business problems.
* Resolve system problems using data analysis and problem-solving skills.
* Participate in and support audit activities.
* Represent the site and share knowledge at corporate forums.
* Develop a 'network' of corporate contacts and resources.
* Participate, contribute and report at team meetings.
* Draft and update IT related SOPs and Procedures.
* Administer user accounts, including creation, management, in Active Directory (AD) and other identity management systems.
* Ensure proper access controls and permissions based on role-based security models.
* Manage and maintain Active Directory environments, including users, groups, OUs (Organizational Units), and group policies.
Required Skills
* Experience in administration of computerised lab equipment.
* Demonstrated troubleshooting ability, understanding of lab equipment software.
* Demonstrated initiative to build relationships, learn new business processes and identify opportunities.
* Strong leadership and influencing skills and the ability to work in cross-functional team environments, as well as independently.
* Strong analytical and problem-solving skills are required.
* Strong written and verbal communication skills are required.
* Strong knowledge of Active Directory, including users, groups, organizational units (OUs), and Group Policy.
* Experience with database management systems such as SQL Server, MySQL, or Oracle.
* Proficiency in troubleshooting and resolving issues related to user accounts, login problems, permissions, and group policies.
Desired Skills
* Knowledge and experience in development and execution of Computer system validations, particularly the laboratory systems area.
* Knowledge of IT infrastructure platforms and ISA S95 architecture.
* Knowledge of Industry 4.0.
* Project management experience.
* Knowledge of lab execution & LIMS systems.
* Familiar with Agile methodologies.
Educational Requirements
BS in Computer Science, Engineering or related field. Comparable industry experience will also be considered.
Skills
Laboratory Equipment Installation
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
IT System Training and Support
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