Job Title: Clerical Assistant
Provide dedicated clerical and administrative support to the Student Wellbeing team, while also facilitating a front-facing customer service role to internal and external stakeholders.
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About the Role
The postholder will be responsible for providing clerical and administrative support to the Student Wellbeing team. This will include tasks such as data entry, filing, and preparing documents.
In addition to clerical duties, the postholder will also be required to facilitate a front-facing customer service enquiry desk role. This will involve dealing with a high volume of customer enquiries via telephone, email, and in person.
The postholder will also be responsible for handling and processing invoices and resolving finance queries.
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About You
* Good level of education, with GCSE qualification or equivalent in English and Maths.
* Experience of working in a busy office environment and dealing with a high volume of customer enquiries.
* Experience of handling and processing invoices and resolving finance queries.
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Working at Ulster University
Ulster University holds a Silver Athena SWAN Award in recognition of our commitment to advancing Gender equality.
We have a range of initiatives to support a family-friendly working environment, including flexible working.
Appointment will be made on merit.