Assistant Branch Manager Location: Santry, Dublin 9 Salary: 32K + 10% bonus (based on KPI's) Hours: 8am-5pm or 9am-6pm, Monday to Friday. Flexibility to work weekend shifts to cover for holidays/sick leave (time off in lieu) Our client is a provider of affordable, clean and secure rental self-storage units and rental space across their facilities North and South of Dublin. They are currently seeking to hire an Assistant Branch Manager for their Santry facility located in Dublin 9. The ideal candidate will have experience in a customer centric environment and be comfortable with converting enquiries into sales, providing world class customer service, and overseeking a small team to delivery a quality service to customer. Skills/Qualifications Previous experience in a similar sales and cusotmer service environment i.e. retail/hotel or allied A passion for sales and customer service excellence. Experience as a team leader/supervisor of a small team Excellent communication skills Highly motivated and can work off own initiative Excellent administration skills Working knowledge of Microsoft Excel, Word, PowerPoint and Outlook. 3rd Level Education preferred but not essential Main Duties Assist the Branch Manager in the day to day running of the Santry store. Assist in the hiring, coaching, and engaging the team through ongoing coaching and leading by example. Demonstrate a sales-focused and customer-centric behaviour when interacting with our customers. Driving product and insurance sales Provide a welcoming environment to customers Respond to customer inquiries in a timely manner and address their concerns quickly. Identify and celebrate operational successes, as well as develop and implement plans to address opportunities. Experience in day-to-day banking/financial duties Communicate effectively with employees, colleagues, and customers. Skills: team leader assistant manager customer service Benefits: Paid Holidays Parking Bonus