Our client is a leading garden design and build consultancy, providing high-quality landscaping solutions for residential and commercial clients. We are passionate about transforming outdoor spaces and take pride in delivering exceptional service. We are now seeking a Commercial/Project Manager to support our growing team. This role is ideal for someone with experience in a garden centre, nursery, or a similar horticultural environment.
Responsibilities
* Set up and manage all office procedures for the efficient running of business administration.
* Collect and analyze site diaries and timesheets for all staff and crews.
* Ensure payroll information is accurate and available for bi-weekly payments.
* Manage HR and staff-related matters, including holiday scheduling, staff uniforms, and staff training.
* Assist in sourcing quality products at the right price, processing purchase orders, and handling payments.
* Oversee fleet and asset management, ensuring company assets are maintained, serviced regularly, and appropriately branded.
* Maintain and manage databases of suppliers, customers, leads, and products.
* Support sales and marketing efforts, managing leads, paperwork, and procedures related to the sales process.
* Monitor maintenance and construction crews, ensuring all contract-related paperwork is submitted daily for accurate reporting.
* Maintain holiday calendars, proficiently using Outlook and calendar systems.
* Provide high-level administrative support to management.
* Coordinate extensive travel arrangements, including flights, hotel bookings, and car hire.
* Ensure timely and pleasant customer communications.
* Conduct bookkeeping tasks, including processing invoices, bank transactions, and reconciliations using QuickBooks.
Job Details
Key Accountabilities & Indicators of Effectiveness
* Bookkeeping: Ensure accurate and timely monthly management reports and weekly finance meetings.
* Purchasing & Purchase Orders: Maintain a preferred supplier list, source quality materials at competitive prices, and efficiently process purchases.
* Office Administration: Maintain up-to-date records, ensure efficient time management, and prioritize tasks effectively.
* Reporting: Provide weekly reports to the MD.
Necessary Skills and Attributes
Knowledge and Experience
* Previous office administration experience is essential.
* Experience in a construction-related business is an advantage.
Computer Skills
* Proficiency in Microsoft 365, including MS Office, Outlook, Word, and Excel.
* Excellent knowledge of QuickBooks accounting software.
Industry Experience
* A minimum of 5 years of office administration experience.
* Strong organizational and leadership skills.
* Ability to work independently and as part of a team.
Communication Skills
* Honest and straightforward communication with customers and team members.
* A pleasant and positive demeanor in interactions.
* Fluency in French is a significant advantage.
Attitudes and Behavior
* Positive outlook and proactive approach.
* Strong team player, self-starter, and detail-oriented.
* Calm and focused under pressure.
* Willingness to go the extra mile to complete tasks effectively and on time.
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