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At Eli Lilly Cork, we are a global healthcare leader headquartered in Indianapolis, Indiana. Our talented and diverse team of over 2,000 employees across 60 nationalities deliver innovative solutions that add value across various Business Service functions.
We offer a premium workspace across our campus in Little Island, complete with flexible hybrid working options, healthcare, pension and life assurance benefits, subsidised canteen, onsite gym, travel subsidies and on-site parking.
Diversity, Equity and Inclusion
We cater to all dimensions ensuring inclusion of all ethnicities, nationalities, cultural backgrounds, generations, sexuality, visible and invisible disabilities and gender. We have four pillars: EnAble, Age & Culture, LGBTQ+ and GIN-Gender Inclusion Network.
Purpose of the Content Creation Associate Role
The Patient Engagement, Enrollment & Retention (PEER) group is tasked with the strategy and execution behind Lilly clinical trial participant enrollment and retention. This group consists of 3 capabilities: Design, Delivery and Health Literacy Content.
This Health Literacy Content team creates dynamic, patient-facing clinical trial communications in the realms of patient recruitment and retention, and proactively executes fully coordinated health literacy optimized content strategies.
Key Responsibilities
* Document Preparation, Development and Finalization/Document Management:
o Effectively collect and evaluate data, information, and input from multiple sources, functions, and regions to effectively create and deliver impactful and streamlined health literacy optimized patient-facing clinical trial communications.
o Plan (including organizing/preparing outlines), write (including first-draft authoring), edit, review and coordinate the publication and distribution of patient-facing clinical trial health literate communications.
o Conduct effective document initiation to ensure authoring team alignment, optimal audience engagement, base message and understanding.
o Ensure data are presented in a clear, complete, accurate, and concise manner.
o Ensure that key data, strategically aligned scientific narrative, elements from internal guidance and resource documents are included appropriately in all documents, and that data and content created is integrated, accurate, balanced and supported by appropriate data.
o Exhibit flexibility in moving across development and preparation of multiple document types.
o Work with Health Literacy team and extended teams to ensure smooth and timely development of documents and escalate issues, as appropriate, to ensure document completion.
o Leverage health literacy best practices to ensure all content is optimized for intended audiences.
o Influence or negotiate change of timelines and content with other team members.
o Adhere to compliance standards leveraging the Lilly Brand book and Lilly Global Health Literacy Toolkit.
o Advocate internally and externally for appropriate audience engagement and best health literacy practices on all applicable work products.
* Project and Stakeholder Management:
o Lead the writing process and apply effective project management skills to ensure timely completion of documents.
o Serve as the BU health literacy content creation point of contact for molecule teams to offer best practices and creative strategies to create dynamic content experiences.
* Knowledge and Skills Development:
o Maintain and enhance therapeutic area knowledge including disease state and compound(s) for assigned project(s).
o Maintain and enhance content creation skills to align with audience needs and technology/digital evolution.
o Exhibit flexibility in moving across document types, therapeutic areas, and compounds, depending on project assignment.
* Knowledge Sharing:
o Provide peer coaching to others by sharing technical information, giving guidance, answering questions.
o Recognized for technical expertise in development of health literate documents.
o Network with others (including other functions and regions) to identify and share best practices.
o Contribute to process improvements, suggesting opportunities where appropriate.
Requirements
Minimum Qualification Requirements:
* Bachelor's degree in scientific, health, communications, or technology related field.
* Or, Bachelor's degree in any field with at least two years of clinical development experience.
* Strong communication and interpersonal skills.
* A writing exercise is required as part of the candidate evaluation process.
Other Information/Additional Preferences:
* Advanced degree (PhD, MD, PharmD, MA, MBBS) in sciences or health related field.
* Demonstrated mastery of verbal and written English skills in the medical, scientific or health outcomes or technical writing fields.
* Previous training and experience in disseminating results in clinical, health economics, health outcomes, health literacy, disease management, and/or population health.
* Experience in medical writing.
* Relevant experience in clinical development, clinical trial process, health-outcomes research or regulatory activities.
* Clinical pharmacology, therapeutic area, or other medical and scientific specific knowledge and experience specific to hiring area (e.g., neuroscience, oncology, cardiovascular, immunology or endocrine expertise).
* Demonstrated project management and time management skills.
* Demonstrated high-level end-user computer skills (e.g., word processing, tables and graphics, spreadsheets, presentation and templates).
* Extensive experience in writing, reviewing, and publishing scientific materials and the ability to appraise scientific literature and raw data critically.
* Ability to communicate clearly and succinctly with all audiences and forums through exemplary oral and written communication skills.