Job Description
We are a global organization that delivers care, aided by technology to help millions of people live healthier lives.
The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.
About the Role
In healthcare, evolution doesn't just happen. It takes innovation, imagination, and a passion for solving problems in new and better ways.
As the Director of Product Management, you have a unique opportunity to act as an entrepreneur within Optum Insight, taking ownership of 0 to 1 Product ideas and driving the definition, requirements, and then delivery of new healthcare products such as Real Time Settlement.
You will be responsible for developing product concepts, roadmaps, and strategies that drive customer experience improvements, market share, and growth.
You will also lead end-to-end product lifecycle, including scoping, design, data collection and analysis, and present a comprehensive written narrative of insights and recommendations to senior leaders to drive improvements.
Responsibilities
* Customer evangelist: Gain deep understanding of customer experience, business needs, and existing internal and/or competitive products relevant to the domain.
* Develop product concepts: Identify product gaps and generate new ideas; identify customer needs, pain points, use cases, trends, and related services to help build a roadmap of studies to evaluate and improve customer experience, improve market share, and drive growth.
* Develop product roadmaps: Translate product vision and strategy into detailed requirement documents and prototypes.
* Define product strategies: Identify risks and create product roadmaps for consistent messaging across teams.
* Lead end-to-end product lifecycle: Design and build proof of concept experiments based on common customer use cases to evaluate the end-to-end customer experience.
* Product delivery & execution: Responsible for working with different stakeholders across product, engineering, and research to take the product from ideation to production.
Requirements
* Bachelor's degree in a technical field or equivalent practical experience.
* Proven Product Management experience with managing successful product definition, product execution, market analysis, business case development, prototyping, launch, go-to-market strategy, and post-launch roadmap.
* Previous proven experience working backwards from the customer problem or opportunity identify customer needs, pain points, use cases, trends, and related services to help build a product roadmap.
* Experience with end-to-end product delivery, including feature delivery and tradeoffs (prioritization) and contributing to engineering & technology strategy discussions.
Preferred Qualifications
* Master's degree or Doctorate in a Business, Healthcare, Computer Science, Engineering, Mathematics field or equivalent practical experience.
* Healthcare experience AI/ML experience Experience dealing with ambiguous complex products and technologies.
We offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin office and telecommuting from a home-based office in a hybrid work model.
At United Health Group, our mission is to help people live healthier lives and make the health system work better for everyone.
We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life.
Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law.