Job Title: Customer Service Specialist
Responsibilities:
* Proficient in both verbal and written French
* Handling incoming sales enquiries and following up on the same
* Data entry to customer registration system with high attention to detail
* Maintenance of contract files
* Provision of high-level back-office support to Customers
* Internal Key Account Management as needed
* Excellent telephone manner and very good organisational skills
* Computer literate with ability to update data as received from customers over the phone on our clients' system
* Friendly and professional telephone manner
* Confident, self-motivated, competitive, and assertive
* Previous telemarketing and outbound calls experience desirable
* Delivery of all Company sales targets & KPIs
* Qualify leads and referrals
* Cold calling
* Achieve productivity and ensure key performance indicators are met
* Undertake specific tasks and projects as directed by the Sales Manager
Minimum Requirements:
Minimum 2 years experience in sales, customer service, tele sales, and/or account management.
Skills:
* Sales Skills
* B2B Sales
* French
Benefits:
* Performance Bonus
* Commission
* Group Life Assurance
* Parking
Seniority Level:
Entry level
Employment Type:
Contract
Job Function:
Other
Industries:
Automotive
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