Desired skills:
Citrix, Service Now, Windows, O365, Dublin
Our client eagerly seeks an experienced Desktop Support Technician on a contract basis, valuing both technical prowess and strong communication skills to maintain seamless ICT operations.
Responsibilities:
* Provide 1st & 2nd support for desktop, application, mobile platform, and network issues.
* Assist in Desktop OS and application rollouts, including testing and documentation.
* Install, upgrade, troubleshoot, and resolve incidents related to software and hardware promptly.
* Maintain accurate documentation of incidents and requests using ServiceNow.
Requirements:
* Industry certifications and relevant experience are required.
* Previous experience working within a Financial Services Company
* Minimum 2 years of experience in a similar role.
* Proficiency in Microsoft Desktop Operating Systems (Windows 10/11), MAC OS and Citrix.
If you're keen to make a meaningful difference and find this role intriguing, or if you're open to exploring other IT support positions, please reach out to Jamie McCaul at Reperio Human Capital to start a conversation today.
Reperio Human Capital acts as an Employment Agency and an Employment Business.
Jamie McCaul is recruiting for this role.
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