Job Title: Finnish Client Services Administrator
Reports To: Team Supervisor
Location: Dublin City Centre (100% onsite for training, then hybrid) (Mon-Fri standard hours)
Salary: Attractive, depending on experience with excellent benefits
Model: Full time permanent position, fully onsite during probation period and hybrid model after this point
Benefits: Pension, Healthcare, Profit Share, Risk Benefits, Holidays, Wellness Subsidy, Wellness Programmes, EAP, Sports & Social, Tax saver and Bike to Work.
This position offers you the opportunity to work alongside one of our high-profile clients who operates within the financial services. They are looking for a motivated individual for a role dealing with new business administration, claims processing and investments. You will be part of a very customer centric team that manages all aspects of the clients requests in your portfolio of Finnish clients.
Key Responsibilities:
1. Excellent administration skills supporting across the Finnish Market regarding new business, claims administration and any changes to client’s details.
2. Dealing with customers queries via phone & email.
3. Strong attention to detail for production of high quality and accurate client documentation.
4. Maintain flexibility within the department, assisting colleagues where possible and if workload demands.
5. Developing strong relationships with our counterparties.
6. Develop knowledge and understanding of the business.
Candidate Profile:
1. Native or Fluent Finnish and fluent English Speaker.
2. Third Level Qualification Desired.
3. Customer focused and Excellent communication skills.
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