Job Title: Junior Analyst
Location: Dublin – Hybrid
Job Purpose:
Adoption and fluency by ensuring that all users are equipped with the skills, knowledge, and confidence to efficiently engage with modernised systems. The role is to bridge the gap between technology and its users, by focusing on user engagement, training, and continuous support. The Junior Analyst will play a key role in supporting the team’s initiatives, by creating and maintaining training materials, formatting documents, assisting with communications, and helping to improve user adoption of digital tools.
Key Responsibilities:
1. Content Creation and Documentation
o Develop user-friendly resources, such as step-by-step guides, FAQs, and quick-reference materials.
o Format and update training documents, guides, and presentations to ensure consistency.
o Regularly review and update training content to reflect the latest system updates and features.
o Maintain and organise training materials in a central repository for easy access.
2. Communication and User Engagement
o Assist in preparing effective email communications, intranet updates, articles and other user engagement content.
o Utilise a variety of communication channels (e.g., email, intranet, video) to reach a broad audience effectively.
3. Training and Support
o Support the delivery of ICT training sessions, both in-person and online, to help users understand and apply new digital tools.
o Ensure all training materials are clear, accessible, and easy to follow for all user levels.
Requirements and Skills:
* Excellent written, verbal, and communication abilities.
* Strong organisational and time-management skills.
* Ability to work independently.
Preferred Qualifications:
* Proficiency in Microsoft 365.
* Experience creating high-quality content.
* Ability to manage multiple priorities effectively.
Candidates must be eligible to work full time and long term in the location specified or currently hold a valid appropriate long term work Visa to apply.
eir evo talent, eir evo and our clients are equal opportunity employers who seek to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. eir evo talent, eir evo and our clients apply all relevant Data Protection laws when processing your Personal Data.
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