Financial Services Administrator Are you a recent graduate or a professional with up to one year of experience looking to kick-start your career in financial services? We are recruiting for a dynamic and customer-focused Junior Financial ServicesAdministrator to join a growing financial services company. This is an exciting opportunity to work closely with experienced professionals, gain hands-on experience, and work toward becoming APA (Accredited Product Advisor) qualified. About the Role You will be responsible for managing sales-support administration processes, from handling initial inquiries to assisting with the application process. Youll be the first point of contact for potential customers, playing a vital role in their journey by managing leads, qualifying inquiries, and providing administrative support. Key Responsibilities: Lead Administration Respond to inbound calls, emails, and online inquiries from potential customers. Screen leads based on eligibility criteria. Maintain accurate lead records using Salesforce CRM. Send information packs to qualified leads and follow up to assess their interest. Coordinate with internal consultants and third-party service providers. Manage the team email inbox and handle general queries. CRM System Management Perform data entry and administrative tasks in Salesforce CRM. What Were Looking For Qualifications & Experience Experience in mortgage lending or financial services is a plus, but not essential. Strong proficiency in MS Office applications (Word, Excel). Prior administrative experience in retail services is an advantage. Personal Qualities Energetic, proactive, and organized. Strong team player with excellent interpersonal and telephone communication skills. Detail-oriented and highly organized. What the clientoffer Competitive base salary. Hybrid working arrangements after probation. Performance-based bonus system. Employer pension contributions (eligible after 6 months). Health insurance coverage. 20 days of annual leave, with increases based on service. Educational grants for personal development and training. If youre eager to build a career in financial services and want to be part of a values-driven organisation, wed love to hear from you! Apply now and take the first step toward a rewarding career with us. Please note only candidates that match the minimum job requirements above will be contacted for this role. Skills: Insurance Administrator Finance Administrator Graduate