Social network you want to login/join with:
Customer Success Revenue Operations Manager, Dublin
Client:
Morgan McKinley
Location:
Dublin, Ireland
Job Category:
Other
EU work permit required:
Yes
Job Reference:
7c01884c6189
Job Views:
2
Posted:
21.03.2025
Job Description:
Job Description
A global tech company is looking for an experienced Customer Success Revenue Operations Manager to join their team on a 9 month contract, working with their Customer Experience team.
Responsibilities
* Drive solutions to problems raised by stakeholders, as well as identify and solve for the problems stakeholders may not yet be aware of.
* Partner with the Customer Success organisation and other internal teams to identify, prioritise, and deliver strategies, processes, and best practices to drive customer growth and retention aligned to the strategic objectives of the Customer Success organisation.
* Serve as a trusted advisor to the EMEA Customer Success organisation leadership team; analysing business performance and identifying opportunities to improve key performance metrics.
* Lead and support the rollout of processes, programs, and tools to improve the Customer Success team's effectiveness.
* Drive communications, training, and enablement strategies in partnership with the Enablement team to equip the Customer Success organisation with awareness, excitement, and full adoption of new processes and tools.
* Collaborate with stakeholders across Business Operations, Analytics, Finance, Marketing, Product, and other Revenue Operations teams.
Requirements
* Experience with Salesforce.
* Extensive PowerPoint experience.
Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.
#J-18808-Ljbffr