Overall Purpose of the Job The Receptionist will be the first point of contact for all visitors and staff, providing a welcoming, professional, and supportive service on a busy client site.
This role also supports general facilities functions including cleaning, meeting room setups, and basic administration tasks.
Key Responsibilities Greet clients and visitors, issue badges, and manage access in a courteous manner.
Assist with day-to-day facilities operations: permit-to-work systems, deliveries, reporting maintenance, and supporting PPM scheduling.
Respond to soft service requests and liaise with cleaning and contractor teams to ensure standards are met.
Keep reception and key communal areas tidy, well-stocked, and presentable.
Manage post room duties and maintain confidentiality of documents.
Provide meeting room and catering support, including setups and stock control.
Maintain accurate records for all services and report to the Facilities Manager.
Ensure health and safety protocols are followed, including hazard reporting and first aid checks.
Perform janitorial tasks and manage supplies such as stationery and catering goods.
Skills & Experience Previous reception or facilities support experience desirable.
Strong organisational and multitasking skills.
Excellent communication, interpersonal and IT skills.
Able to work independently and handle pressure with a professional attitude.
Flexibility to support out-of-hours or weekend duties when required.
Working Pattern Monday to Friday, from 8:30 AM to 5:30 PM.