Senior MES Support Engineer
The MES (Syncade) Engineer will be part of a growing MES team. The MES System supports Electronic Batch Records, Weigh and Dispense and electronic logbooks for the tracking of equipment used at large multi-national Biotech manufacturing facility in Cork.
The MES (Syncade) Engineer will be responsible for design and configuration of Electronic Batch Records in the Manufacturing site. In addition to this role, s/he may be required to configure and support the MES Weigh and Dispense and Equipment Management modules. S/he is expected to develop an understanding of the operations on the shop floor.
Suitable for candidates with:
* Automation background looking to transition to MES, or
* Biotech process engineering with IT and automation understanding transitioning to IT, or
* Prior MES experience seeking knowledge in Syncade.
Main Responsibilities (depending on the level of experience):
* Manage MES delivery from discovery to go-live, adhering to GMP practices.
* Develop high-quality, well-documented configurations and maintain system interfaces with ERP, automation, and lab systems.
* Implement changes that align with company quality standards and translate business requirements into designs.
* Troubleshoot system issues through data analysis and problem-solving, and promote system functionality improvements.
* Be part of out-of-hours support on a rotating roster.
Skills required:
Role requires a combination of skills. Candidates are not required to match the comprehensive list, however the matching skills will establish level of competency that will impact on the offer:
Communication, Client Facing, and Collaboration -
* Highly motivated individual with excellent communication and interpersonal skills, capable of working independently and in a team environment, and taking initiative to drive improvements.
* Experienced in working across multiple business and functional teams, with a strong focus on delivery and an understanding of agile ways of working.
GMP -
* Minimum 2 years of experience in a regulated environment.
* Minimum 3-5 years hands on experience with requirements gathering, design documentation, test case development, system & integration testing, custom off the shelf (COTS) implementations and validation deliverables.
Biotech & Automation -
* Knowledge of Pharmaceutical/Biotech manufacturing processes and/or manufacturing systems.
* Familiarity with automation and control systems, including PLCs, DCSs, and SCADA systems.
MES -
* Syncade MES.
* Other MES Systems.
IT & Best Practices -
* Knowledge of programming and Visual Basic with experience in configuration management and deployment of developed code.
* MS SQL server experience would be an advantage.
* Awareness of IT Service Management (ITIL 4.0).
* Experiencing on writing knowledge articles.
* Awareness of ERP interactions with MES.
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