Are you an experienced hospitality professional with a passion for delivering exceptional guest experiences? Excel Recruitment is seeking a dynamic Duty Manager to join a prestigious 4-star hotel in Kilkenny. This is a fantastic opportunity to take your career to the next level in a renowned and fast-paced establishment. Key Responsibilities: Manage the daily operations of the hotel, ensuring high standards of service and guest satisfaction. Support departmental teams, including reception, food & beverage, and housekeeping, to meet operational goals. Act as the point of contact for guests, addressing queries and resolving any issues promptly and professionally. Ensure compliance with health and safety regulations and company policies. Train, mentor, and motivate staff to deliver exceptional service. Handle emergency situations or operational challenges with confidence. About You: Previous experience in a supervisory or management role within the hospitality sector. Strong leadership and communication skills. Ability to remain calm and professional in a fast-paced environment. Exceptional attention to detail and a passion for customer service. Flexible and adaptable, with the ability to manage a variety of tasks effectively. Why Join This Team? Competitive salary and benefits package. Opportunity to grow and develop within an established 4-star hotel. Be part of a supportive and professional team culture. Ready to advance your career in hospitality? Submit your CV now or connect with the Excel recruitment for more information. Contact Niall Skills: Hotel Manager Operations