BRIEF OVERVIEW
To meet and exceed customers’ requirements for the safe and efficient transport of their cargo from A to B, effectively and in accordance with company quality procedures and statutory requirements. Maintain total operational control to ensure SLA / SOP's are adhered to.
KEY TASKS
* Proactive communication with Customer / Internal Customer Service Teams. Liaise with DSV offices / agents in Ireland and overseas.
* Book and engage Hauliers for international transport requirements.
* Negotiate rates as and when required. Book trailers / drivers with shipping lines through various online platforms.
* Prepare documentation associated with all aspects of the transport function.
* Perform general administration duties, including invoicing, filing, queries, claims and cost checks in accordance with departmental requirements.
* Maintain regular visibility of all transports under your control.
* Be proactive in managing and dealing with problems and day-to-day queries.
* Ensure revenue / profit guidelines are met in accordance with budgetary requirements.
* Be proficient and accurate in issuing quotations.
ESSENTIAL SKILLS AND QUALIFICATIONS
* Excellent problem-solving, planning & organizing skills.
* Excellent communication/telephone skills. Strong administrative and customer service skills.
* Ability to work under pressure using own initiative.
* Proficient in Microsoft Excel/Word.
* Minimum of 3 years’ experience working in freight forwarding environment essential.
WHAT WE CAN OFFER YOU
* A role in a successful, dynamic company.
* Be a part of a strong team of performance-driven colleagues.
* Great future career prospects for advancement.
* A professional working environment.
ABOUT DSV CAREERS
We believe that people are able to achieve their potential if they take ownership of their own career. That’s why we’ll give you every opportunity to do just that. People are at the core of who we are - the drive, talent and devotion they bring to the table every day are what make DSV the exciting place it is. It’s a dynamic and fast-moving environment with rapid decisions at every level – where ambition meets teamwork in an effort to face challenges, succeed, move forward and make a difference. We care about your opportunity to influence the path of your career, whether you want to advance locally or look for adventures abroad. With a massive global reach and offices in more than 80 countries, the opportunities are plenty. If you have the right drive, the right talent and enjoy responsibility, we’ll give you the support you need to explore the reach of your potential.
Join us and forward your career at DSV.
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