A highly proactive Sales Administrator is required to support our external sales team.
Key Duties and Responsibilities
* Process sales orders and deal with customer queries.
* Build strong relationships and communicate effectively with customers.
* Maintain a positive attitude and provide excellent customer service.
* Perform general sales administration, including sales quotations and order entry via an ERP system.
* Serve as the primary point of contact for after-sales/customer service support and liaison with the External Sales/Quality department.
* Provide active, hands-on support to the External sales team.
* Communicate market findings and customer insights to the Sales/Marketing Team and management.
* Assist in compiling sales reports.
* Support marketing campaigns to enhance brand awareness and business development.
* Attend sales meetings, conferences, trade exhibitions, and open days as required.
Desired Skills and Experience
* Minimum 2 years' sales experience in a busy administrative environment.
* Experience working in a sales environment is advantageous.
* Proficiency in dealing with customers over the phone.
* Able to work independently and as part of a team.
* Experience using ERP and CRM systems and proficiency across the Microsoft suite.
* Collaborative, organised, detail-oriented, and able to multitask effectively.
* Excellent communication, presentation, and negotiation skills with fluency in English, verbal and written.
* Strong time management and task prioritisation skills.
* Ability to analyse problems and develop effective solutions.
* Familiarity with the Agriculture/Equine and/or Civils industries is beneficial but not essential.