?? We're Hiring: Customer Service Advisor (Hybrid) - Cork ?? Are you passionate about delivering outstanding customer service? Do you have experience in hospitality, insurance, or a contact centre environment? We're looking for a Customer Service Advisor to join our friendly and professional team in Cork! ?? Location: Cork (Hybrid - part remote, part office-based) ?? Role: Inbound Customer Service Calls ?? Experience Required: 2-3 years in a customer service role ?? Employment Type: Full-Time What You'll Be Doing: Answering inbound customer calls in a professional and efficient manner Resolving queries, providing information, and ensuring a positive customer experience Updating internal systems accurately after each interaction Working as part of a team to meet performance and service targets Following processes and maintaining high quality standards What We're Looking For: 2-3 years of customer service experience (Hospitality, Insurance, or Contact Centre preferred) Excellent communication and interpersonal skills Ability to handle calls with empathy, patience, and professionalism Strong multitasking and time management skills Comfortable working in a hybrid environment with basic computer literacy What We Offer: Competitive salary and benefits Hybrid working flexibility A supportive and inclusive team culture Full training and continuous development opportunities Interested? We'd love to hear from you! ?? Apply now by sending your CV to Skills: Customer Service Inbound calls Insurance