We are seeking a highly motivated and organized Reservations Executive to join our team at Killashee Hotel. This is an excellent opportunity for individuals who thrive in a fast-paced environment and are passionate about delivering exceptional guest experiences.
Key Responsibilities:
* Manage telephone and email enquiries, identifying new contacts, developing sales leads, and responding to sales opportunities to maximize revenue
* Produce quotations and written confirmation to all clients, ensuring timely follow-up on business leads and opportunities
* Monitor customer satisfaction regularly, resolving any outstanding issues to ensure future business
* Maintain a thorough understanding of hotel facilities and processes
Requirements:
* Flexible with hours
* Experience with Opera (preferable but not essential)
* Administration experience
* Highly motivated with a positive attitude
* Strong leadership, time management, and organizational skills
* Attention to detail is a must
Why Work with Us:
* Excellent learning and development opportunities
* Free leisure centre membership for all team members
* Discounted rates for FBD Hotels and Resorts
* Employee Assistance Programme and Wellness initiatives
* Affinity discount with FBD insurance for home, car, and travel
* Free parking on site
* Meals provided on duty
* Employee referral incentive scheme
* Social team events
* Flexible working hours
* An excellent working environment focused on team appreciation