Main Location: Ballyboughal, Co. Dublin Normal Hours: 9am to 6pm Monday to Friday Flexibility is required outside normal hours where business needs dictate. Job Summary:As Customs Compliance Manager, you will be responsible for implementing, monitoring and auditing customs compliance practices across the a large customs team based in our Dublin facility supporting on all customs compliance and operational matters for our Ireland and UK sites. You will manage and lead the experienced customer compliance team whose responsibilities include auditing, managing relationships with Revenue and HMRC and resolving queries raised by Operation Teams, Customs Staff and Customer. You will be the ley point of contact for customs knowledge., queries and compliance Main Duties and Responsibilities: Be the in-house expert on all customs-related matters Manage AEO accreditation, queries and general compliance Build relationship and contacts within relevant customs departments Identify gaps, investigate queries and feedback to customs team Develop understanding of new customs requirements, document and communicate them across the team Roll out training of new requirements as required Work with customs management team to ensure processes compliant with customs requirements Develop new processes in line with changes to systems, customs processes and best practices Control compliance of Common Transit consignments, both national and international Management of all paperwork required to allow the company to operate on behalf of customers (Direct Representation, permission to use deferment facilities etc.). Liaise with customs authorities, both in regard to clearance queries and subsequent audit Responsible for the control and update of all changes to the customs code Anticipate risks and delays and inform relevant stakeholders to identify solutions and mitigation actions Collaborate with Customs, Operational teams in Ireland and the UK and the Brexit team to develop common standards, share learnings & improvements on ways of working Ensure internal auditing is carried out and reported weekly Ensure re-training is carried out and signed off by customs personnel Work closely with the customs office manager to roll out training of new requirements as required Ensure Customs clearance procedures are adhered to Work with warehouse / admin operational teams to ensure customs compliance Support the daily management and release of the goods under customs control. Identify areas of improvement via the audit process and generate proposed process changes. Key Skills, Experience and Qualities: In depth knowledge of customs clearance requirements and procedures 3+ years experience delivering customer service in a fast-paced and demanding environment. Excellent understanding of supply chains and of the freight forwarding arena Motivated results driven self-starter Strong organisation and communication skills Collaborative approach to problem solving Exceptional attention to detail, awareness of deadlines and time management Strong knowledge of customs systems, requirements, and query resolution.