Our client, a leading hospitality group, seeks a skilled Senior IT Support Technician for its three luxury properties. This full-time role requires strong technical skills and a collaborative approach. Responsibilities: Day-to-day IT support across all departments. Troubleshooting hardware, software, and applications (including MICROS POS & Oracle Opera). Server administration (WS2016+), network management, and security. AV system maintenance. Mentoring junior staff. SOP development and maintenance. Requirements: 2-3 years' experience in IT support (hospitality preferred). Third-level IT qualification. Expertise in Windows 11 Pro, Active Directory, firewalls, and virtualization. Experience with Veeam Backup. Excellent communication and problem-solving skills. Full driver's license. Benefits: Competitive salary & benefits package. Complimentary meals. Career development opportunities. Skills: Troubleshooting Server Administration Network Management Application Support Firewalls Virtualization Benefits: Competitive Salary Complimentary Meals Pension Scheme Employee Discounts Career Development Opportunities