Project Management Responsibilities
The successful candidate will be responsible for managing customer projects from initial concept to final implementation and support/maintenance. This will involve providing technical/functional analysis, understanding and communicating business requirements, and participating in solution discussions with customers and internal teams.
Key Responsibilities:
* Manage customer projects throughout the project life cycle (initiate, plan, execute, control, close)
* Provide technical/functional analysis to identify, evaluate, and develop systems and procedures that meet user requirements
* Understand, capture, and communicate business requirements to Customers, Development team, Test team, and Support team
* Participate in solution discussions with the customer and internally to evaluate and propose solution approaches
* Develop comprehensive project plans that merge customer requirements and coordinate various managers and technical personnel during all project phases
* Monitor project progress continuously and provide regular internal and external updates
* Communicate proactively with all involved personnel to identify problems, create solutions, and implement efficiency improvements
Main Point of Contact for Customers
The successful candidate will be the main point of contact for customers and will be responsible for:
* Providing status overviews
* Taking ownership of critical issues
* SUPPORTING CONTINUOUS IMPROVEMENTS
* Working closely with solution architects to ensure decisions/implementations meet business/customer needs
Integrations
The successful candidate will be responsible for understanding existing integrations, participating in solution design with customers, and working with the architecture/development team(s) to implement required integrations with 3rd party systems.
Essential and Desirable Skills
The successful candidate will have:
* Ability to work well as part of a team
* Self-motivated with a positive and flexible attitude
* Ability to set and work to strict project deadlines
* Knowledge of MS SQL, JIRA, Development Lifecycles preferable
Educational Requirements
The successful candidate will hold a 3rd level qualification in Computer Science or related discipline.