Duty Manager Position Available at Clayton Hotel Ballsbridge
We are seeking a highly motivated and experienced Duty Manager to join our team at the prestigious Clayton Hotel Ballsbridge.
Objective of the Role:
The successful candidate will be responsible for overseeing the day-to-day operations of the hotel, ensuring exceptional guest service, and supporting the General Manager and Deputy General Manager in their roles.
Key Duties and Responsibilities:
* Oversight of the hotel's operations, ensuring quality and standards are consistently met.
* Anticipating guest needs and proactively managing their expectations.
* Assisting with the management of the hotel's daily operations, ensuring delivery of exceptional guest service from each department.
* Prompt resolution of customer issues.
* Full knowledge of the hotel and all departments.
Requirements:
The ideal candidate will have:
* Previous supervisory experience within the hotel or hospitality industry.
* Excellent customer service skills.
* A passion for their role within the department.
* A mature and pleasant manner for dealing with customers and team members alike.
* The ability to upsell all areas of the hotel, as well as other hotels in the group.
About Our Culture:
We are part of Dalata Hotel Group, Ireland's largest hotel group. We pride ourselves on leading through our core values: Our People, Our Fairness, Our Service, and Our Individuality.
Career Opportunities:
If you possess the right attitude and energy, we offer opportunities for growth and development within the group. You will have the chance to develop your talent, be recognised and rewarded for your commitment, and pursue a fulfilling career.
What We Offer:
We provide a supportive and fair working environment, along with unique training programs to aid your professional and personal development. We are an Equal Opportunities Employer and welcome applications from diverse candidates.