Sr. Technical Program Manager, Border Network, GCNA
Job ID: 2787133 | Amazon Data Services Ireland Limited
WS GCNA (Global Connectivity and Network Availability) is the backbone that connects the global AWS network. It is dedicated to controlling the internet traffic that allows users to access their information and applications regardless of where they are in the world. GCNA is also responsible for building and designing a complex backbone network that allows internet traffic to flow efficiently between Data Centers and customers.
If you like to work with new technologies and optimize existing technology, and have experience participating in network/systems support for a large-scale enterprise or a service provider, we encourage you to apply! Your work will play a key role in driving the stability and sustainability of next-generation IP networks.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities:
• You’ll drive both hardware and software programs to meet the ever-growing customer demand.
• You’ll manage competing cross-organizational projects/programs on a global scale.
• You’ll interact cross-team Deployment Managers, cross-team Technical Program Managers, Engineers, and Data Center Technicians and senior management.
• You’ll participate in Network Design engineering reviews.
• You will run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles.
• You’ll work with engineers to develop detailed and creative solutions to complex problems, while keeping a watchful-eye on timelines and costs.
• You’ll ensure consistency in deployed configurations and track exceptions for follow up.
• You’ll drive simplification efforts in engineering and project/program management, and architectures to unblock innovation.
A day in the life:
Technical Program Managers in the BERE organization have a wide range of responsibilities: we work with internal partners to develop and implement the next gen infrastructures along with the tooling ecosystems to support with these platforms driving efficiency and scalability through the automation of builds, configuration deployment, and the scaling of capacity. As our network is one of the largest in the world, there is no blueprint at our scale allowing our engineers to develop solutions to the complex challenges that we face daily. We encourage durable solutions that look around corners while taking into consideration our customer needs from a cost, performance, and reliability perspective.
About the team:
Within AWS Networking, the Backbone, Enterprise, and Regional Engineering (BERE) organization is responsible for the design, implementation, and operations of a wide array of networking infrastructure that provide global connectivity between all AWS Regions and edge locations. We provide the massive scale required to support our AWS customers and internal services, via a network that grows by 70% annually.
BASIC QUALIFICATIONS
- Product or program management experience
- Experience of working directly with engineering teams. Software development experience
- Technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
PREFERRED QUALIFICATIONS
- Experience of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
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