Lead Systems Administrator
The Lead Systems Administrator will be responsible for managing and improving the ICT infrastructure and applications across the organization. This position plays a crucial role in optimizing business processes through technology, ensuring system security, managing IT procurement, and supporting strategic planning for future technology integration.
Key Responsibilities:
* Promote ICT as an enabler of productivity and business process improvements across the organization.
* Manage procurement of IT hardware and software, providing advice on future infrastructure requirements.
* Oversee the implementation of IT security protocols to reduce the risk of data loss and system damage.
* Lead and plan new systems development projects, including CRM software integration and migration to cloud-based solutions.
* Ensure compliance with system licensing obligations and manage ICT assets and reporting on infrastructure status.
* Manage third-party IT suppliers to ensure timely and cost-effective delivery of IT products and services.
* Develop and deliver a continuous improvement plan for ICT services and solutions.
* Maintain, update, and monitor adherence to company ICT policies and procedures.
* Research and recommend new technologies that could enhance business operations.
* Provide strategic ICT planning and implementation support.
* Advise key stakeholders and business owners on all aspects of ICT.
* Ensure compliance with regulatory requirements, including data protection laws.
Technical & Interpersonal Requirements:
* Windows Server experience, including server installations, migrations, and ongoing maintenance.
* Active Directory administration and management.
* Office 365 administration and associated applications.
* Firewall configuration experience (preferably with SonicWall).
* Experience working with CRM systems, including administration and reporting.
* Experience with cloud-based server/application management.
* Experience in website administration and management.
Role Overview:
The successful candidate will have a proven record of achievement, including successful management experience and the ability to influence organizational change. Strong interpersonal skills with a collaborative, can-do attitude are essential. Excellent communication skills, with experience in creating and presenting proposals for business improvements, are required. In-depth knowledge of current ICT developments and future trends is also necessary. A full, clean driving license is required as occasional travel to other office locations may be necessary.