Job Description
1. · Act as first point of contact for designated clients, visit new and existing clients to demonstrate products in order to win new business,
2. · Be responsible for developing and managing new client relationships assigned by the Chief Commercial Officer or Sales Director
3. · Account manage designated customers
4. · Drive new business growth from existing and new clients, manage your new business pipeline and execute client strategy plans
5. · Manage and follow relevant administrative systems and sales processes such as account plans, sales force, sales plans and internal processes.
6. · Ensure customer satisfaction by collaborating across internal business teams and coordinating customer strategy with other business units.
7. · Negotiate contract terms and pricing of license agreements with new and current business partners. This includes coordinating with the Legal Department and the Chief Commercial Officer and/or Sales Director to review contracts and licensing issues.
8. · Establish a need for new products and capture client requirements: ensure a feedback process for these requirements and challenges into product development and innovation teams
9. · Provide input into forecast and revenue tracking systems, including risk assessment of client and business partner revenue numbers for annual forecasts and budgets for
10. · Monitor licencees / contracts to ensure compliance with licence ( tracking and verifying receipt of appropriate fees and ensuring renewals).
11. · Complete all responsibilities as outlined in the annual Performance / Objectives plan
12. · Complete all special projects including engagement with key stakeholders and other duties as assigned
13. · Promote the Verisk brand within the insurance market and present a positive, professional image of the company at all times.
14. · Work with the Operations Director to plan and arrange customer services reviews, ensure all documentation is up to date and metrics are prepared in a timely manner by service team.
Qualifications
15. · Ideally a Bachelor’s degree or equivalent plus 5 years plus of experience working in a client facing role, ideally within the data or insurance sector
16. · Proven customer service, sales and marketing, and negotiation experience are required.
17. · Experience in preparing and executing sales contracts,
18. · Strong communication, interpersonal, negotiation and organisational skills are required.
19. · Must have demonstrated ability to develop and maintain effective relationships with customers, including handling difficult and complex customer issues and related projects.
20. · Experience in developing business opportunities, growing revenue and developing and managing a sales pipeline
21. · An ability to actively contribute to product development by feeding back client requirements and needs, and supporting Verisk Product innovation.