The role of the Retail Support Manager, also known as Grocery Manager, is a crucial one in ensuring the smooth operation of our store.
Main Responsibilities
* Forecast orders accurately throughout the trading year to maintain optimal stock levels.
* Duty Manager shifts are required, which involve managing the store independently and making key decisions.
* Coordinate ordering for ambient categories using available technologies and processes.
* Maintain an organized back-of-house area to ensure efficiency.
* Present the store in its best possible light at all times by merchandising and arranging products effectively.
* Manage promotional activities, including ordering, merchandising, and reporting on their effectiveness.
* Plan and implement weekly Planograms to optimize product placement.
* Analyze and act upon monthly Retail Excellence Reports to identify areas for improvement.
* Minimize out-of-stock situations and improve on-shelf availability through effective inventory management.
* Coordinate and conduct regular stocktakes and cycle counts to ensure accuracy.
* Oversee Point of Sale (POS) and Sales Estimating Levels (SEL).
* Review daily reports, including Aisle/Gap walks, Low lines, Negative balance reports, and Receiving of Goods.
* Manage employee rotas and adhere to allocated working hours.
* Participate in and coordinate weekly store meetings to stay informed and address any concerns.