We are currently recruiting for the role of Claims Coordinator on behalf of a well-known Insurance company.
Brilliant opportunity to join a global organisation, with progression and a great salary package.
Location: Hybrid - Dublin West based - 2 days a week.
Responsibilities:
* Manage investigation, continual assessment of indemnity and liability, verification of policy provisions & endorsements and identification & investigation of potential fraudulent claims.
* Liaise with customers and coworkers where necessary.
* Provide advice and assistance to all stakeholders while working in line with processes and policies.
* Use all tools, experience, knowledge and techniques available for processing claims.
* Ensure upkeep of all relevant information and documentation on the company’s databases.
* Prepare reports and develop potential options for future optimisation.
* Continuous self-development.
Requirements:
* APA or CIP qualified, with previous experience in a claims coordinator position.
* Proven customer service capabilities and ability to work towards KPIs/SLAs.
* In-depth knowledge of insurance principles, products, policies and claims philosophy, as well as past experience of insurance systems.
* Keen communication and organisation skills.
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