Workplace Experience Coordinator
We are working alongside a global leader who partners with some of the world’s largest organisations, delivering first-class, integrated Facilities Management and Workplace Management solutions. Our client supports organisations around the world to develop, implement, and manage their Integrated Facilities and Workplace Management strategies.
Our client can provide you with a genuine opportunity to work with a progressive and innovative employer. They are a business pushing to the front of the Integrated Workplace and FM services world. You will make enduring professional relationships; you will work alongside some of the best professionals in the business. If you are focused on aspiration, they will embrace that. More than anything else, they are a people business; their business is their people.
This role is an opportunity to really show what you can do and genuinely add value to a role, making it yours.
Our client is committed to creating a diverse and inclusive culture where you will feel welcomed, valued, and empowered to achieve your full potential.
The core responsibilities of the role are:
* Responsible for the day-to-day FM service delivery.
* Provide support to the team in relation to all FM matters.
* Point of contact between Client and vendors.
* Administration and management of financial processes.
* Actively supports Facilities Manager, deputies in absence.
* Supervision and administration of all vendors. Ensure monthly account meetings are booked and followed up with necessary reporting to carry out services in a manner consistent with policies & Client directives.
* Coordinating the PPM maintenance calendar and booking in works. Ensure relevant reporting is obtained post-visit and sent to all relevant parties.
* Administration of all work orders raised via helpdesk and ensure jobs are completed and closed by due date.
* Assists in quality assurance/audits to meet/exceed client expectations for operational excellence, process improvement, and enhanced value (weekly walkarounds, cleaning audits, safety audits, etc.).
* Assist with the preparation of Meetings and Events, ensuring all catering and refreshments are ordered and in the relevant room on time.
* Ensure Meeting Rooms are left tidy and clean for the next meeting.
* Ensuring office/catering supplies are fully stocked i.e., Stationery, Crockery, etc.
* Responsible for ensuring Front of House is covered at all times including Lunch/Sickness/Holiday.
* Deputies in the Facility Manager's absences.
* SSE responsibility on site and utilises software ensuring compliance and certification is in place across the site.
* Supports the FM to ensure that new hires have an assigned seat and their desk is ready for use.
* Liaise with Estate Management to ensure building repairs and statutory services are carried out in a manner consistent with client expectations.
* Responsibility of raising supplier purchase orders and general procurement. Adhering to process and approval limits in place.
* Support Facilities Manager with budget management.
* Provide support to Facilities Manager for other projects as requested.
* Undertake any additional duties or responsibilities that are deemed required by the business in supporting the daily operation of the contract.
Skills and Experience:
* Previous Facilities / Workplace experience.
* Knowledge of Microsoft Office.
* Customer focus.
Sound like you? Then please get in touch!
My client is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age. D E & I is engrained in their DNA.
If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process, please contact us at info@spencermarshall.co.uk.
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