At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.
Eli Lilly Cork is made up of a talented diverse team of over 2000 employees across 60 nationalities who deliver innovative solutions that add value across a variety of Business Service functions including Finance, Information Technology, Medical, Clinical Trials and more. Eli Lilly Cork offers a premium workspace across our campus in Little Island, complete with flexible hybrid working options, healthcare, pension and life assurance benefits, subsidised canteen, onsite gym, travel subsidies and on-site parking. Inhouse People Development services, Educational Assistance, and our 'Live Your BEST Life' wellbeing initiatives are just some of the holistic benefits that enhance the career experience for our colleagues.
Eli Lilly Cork is committed to diversity, equity and inclusion (DEI). We cater for all dimensions ensuring inclusion of all ethnicities, nationalities, cultural backgrounds, generations, sexuality, visible and invisible disabilities and gender, with four pillars: EnAble, Age & Culture, LGBTQ+ and GIN-Gender Inclusion Network. EnAble, our pillar for people with disabilities and those that care for them, partners with the Access Lilly initiative to make our physical and digital environment accessible and inclusive for all.
About the role:
This operationally focused role will serve as the Process Owner for the Value for Customs process for investigational products in Clinical Trial Distribution, acting as the primary contact for escalation/issue resolution and the key resource for the Item Country Pricing (Valuation) process.
Responsibilities
Customs Valuation Process Ownership:
The role will act as the operational process owner for managing the Value for Customs process for investigational Products in Clinical Trial Distribution. This includes overseeing the accurate determination and documentation of customs values for both NDP and FING shipments, ensuring compliance with U.S. and international regulations.
Cross-functional Collaboration and Issue Resolution:
Serve as the primary point of contact for the escalation and resolution of pricing-related issues, collaborating with internal stakeholders and external vendors to identify and mitigate any risks or discrepancies.
Pricing Calculation and Tool Management:
The Process Owner will be responsible for executing item/country pricing calculations for new items in CT WIN, ensuring the correct mapping of SAP batches to shipping countries.
Global Compliance Monitoring and Updates:
Regularly monitor global customs regulations and trade compliance requirements to ensure the organization's valuation practices remain up to date and fully compliant.
Stakeholder Engagement and Strategic Alignment:
In collaboration with the Pricing, Reimbursement, and Market Access (PRA) team, the individual will support aligning pricing strategies and incorporate regulatory requirements, data sharing, and analysis that will drive both operational efficiency and market access.
Operational Support for the Clinical Trial Network:
Provide operational support in the coordination and execution of pricing and customs valuation tasks within the clinical trial network, particularly regarding the distribution of investigational products.
Process Improvement and Efficiency:
Continuously look for ways to streamline and improve internal processes related to customs valuation and clinical distribution pricing.
Basic Requirements and Qualifications
- Bachelor's degree in healthcare, supply chain/logistics, or a related field, or equivalent experience in customs and import/export operations.
- Proficiency in SAP, CT WIN, and other relevant enterprise resource planning (ERP) systems, with strong analytical skills for data analysis and reporting.
- At least two (2) years of experience in logistics, supply chain, or trade compliance, with a solid understanding of customs valuation and global trade laws.
Additional Preferences
- Experience working with multiple teams (e.g. – Clinical Supply, Tax, Pricing, and Legal) to support business and regulatory needs.
- Strong organizational skills with the ability to handle multiple tasks and meet deadlines in a fast-paced environment.
- Knowledge of U.S. and international import/export regulations, including customs valuation and transfer pricing requirements.
- Strong communication and interpersonal skills to collaborate with different teams and external partners.
- Critical thinking and problem-solving skills to support decision-making and resolve issues efficiently.
- Ability to work effectively in a team environment with a focus on accountability, customer service, cost control, and compliance.
- Experience supporting global shipping operations, inventory management, and material requirements planning (MRP) processes.
- Ability to assist with projects involving multiple teams across different regions.
- Knowledge of trade compliance laws, customs regulations, and financial analysis within the pharmaceutical or healthcare industry.
- Experience with financial analysis and cost management related to customs and distribution pricing.
- Exposure to Artificial Intelligence and automation tools for improving manual processes.
- Understanding of pricing strategies and regulatory requirements for clinical trials and commercial distribution.
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