Business Analyst
Play a critical role in our technology transformation initiatives.
o Conduct thorough needs assessments and requirements gathering sessions with business stakeholders.
o Ensure requirements are clear, concise, testable, and traceable.
* Analyse and Validate Requirements:
o Analyse business processes and identify areas for improvement and automation.
o Validate requirements with stakeholders to ensure alignment with business objectives.
o Conduct gap analysis between current and future state processes.
o Identify and mitigate potential risks and issues.
* Support Project Delivery:
o Collaborate closely with project managers, developers, and testers throughout the project lifecycle.
o Participate in design reviews and testing phases.
o Provide ongoing support to the business during and after project implementation.
o Monitor project progress and identify any potential roadblocks.
* Data Analysis:
o Analyse data to identify trends, patterns, and areas for improvement.
o Develop and maintain data dictionaries and data flow diagrams.
o Ensure data quality and integrity.
* Process Improvement:
o Identify and document opportunities for process improvement.
o Develop and implement process improvement initiatives.
o Train and support business users on new processes and systems.
* Stay Current:
o Keep abreast of the latest industry trends and technologies.
o Continuously improve analytical and problem-solving skills.
Required Skills:
* Strong analytical and problem-solving skills.
* Excellent communication and interpersonal skills, both written and verbal.
* Strong organisational and time management skills.
* Experience in gathering, analysing, and documenting business requirements.
* Experience with Agile methodologies (Scrum, Kanban).
* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).
* Experience with data analysis and reporting tools (e.g., SQL, Tableau).