Donations Coordinator
ReproMed Ireland Galway, Ireland Administrative On site
Company Description
About ReproMed:
ReproMed is Ireland's leading provider of fertility and reproductive healthcare in Ireland with state-of-the-art Fertility and IVF clinics accessible all over the country. Our goal is to help as many patients across Ireland to achieve their dreams of starting a family. We are looking to attract, retain and develop the best talent who will add to our existing dynamic and ambitious team.
Behaviours and Mission:
The company using our core behaviours (acting with Care, taking responsibility and making a positive difference) want to continuously develop ReproMed as a place and service where we do everything we can to give patients control of their reproductive health. The behaviours complement our Mission which is a great place to work and a great place to be a patient.
Position
Location: Galway, Ireland
Company: ReproMed
Employment Type: Full-time
Are you a highly organised, compassionate, and detail-oriented professional looking to make a real difference in people’s lives? ReproMed Galway is seeking a Gametes Donation Coordinator to join our dedicated and dynamic team.
About the Role:
As the Gametes Donation Coordinator, you’ll be the key point of contact for patients and international partners, supporting individuals on their gamete donation journey. You’ll manage appointments, coordinate with overseas clinics, handle data and documentation, and play a vital part in delivering quality patient care.
* Communicate with patients via phone, email, online portals, and post
* Coordinate and manage patient appointments and queries
* Liaise with overseas clinics to ensure seamless care
* Organise and track gamete shipments with our lab team
* Handle data entry and compile quarterly reports for the Department of Health
* General administrative tasks including invoicing, diary management, and filing
* Collaborate with internal teams including lab, nursing, and medical staff
* Hosting patient information evenings and events.
Requirements
What We’re Looking For:
* Strong admin background with excellent organisational skills
* Ability to work independently with initiative
* Comfortable with data entry and Excel
* Experience in healthcare or clinical environments is a plus
* Excellent communication skills – both written and verbal
* Familiarity with Q-Pulse or similar data systems (a bonus!)
What We Offer:
* Full orientation and ongoing training provided
* A supportive, professional team environment
* Opportunity to contribute meaningfully to patient care
* Involvement in a growing, innovative healthcare company
* As part of our team, you’ll be trained in key legislative areas such as the Tissue Directive and Data Protection Acts. Your role will involve sensitive patient information, so a professional, discreet manner is essential.
Benefits Package:
* Company pension plan
* Health insurance plan
* Employee Assistance Programme (EAP)
* Paid Maternity/Paternity leave
* Additional annual and sick leave
* Staff treatment benefits
Working Hours:
Core hours: 8:00 AM – 4:00 PM
Some Public holiday availability required
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