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Base pay range
New opportunity for a Personal Lines Insurance Executive to join a well-known insurance brand in Galway. This is a permanent position with a salary of €34,000 on offer with an excellent commission structure in place for additional earnings. There are also excellent opportunities for growth and development with great benefits available also.
The Job:
Sales and Activity Management:
* Work with team manager on call flows and volumes of calls.
* Dealing with web and queries from clients and close out sales across a suite of products.
* Coach customers through the sales process, providing benefits and covers.
* Outbound to potential customers to advise of products and covers available and close out sale.
* Work on specific campaigns with the team manager on driving additional sales.
Customer Relationship Management:
* Build effective working relationships with all customers by establishing trust, anticipating needs, sharing information and meeting commitments.
* Deal with any issues that customers may have with queries, quotes etc.
Customer Service:
* Portray a professional image to meet or exceed customer service standards.
* Take personal responsibility for delivering the highest level of accuracy and quality in your work.
* Deal with requests and enquiries from customers, staff and management in a professional and timely manner.
* Working as part of a team environment to ensure all customer needs are met.
* Working together to ensure the team is on track to meet monthly and yearly targets.
Compliance:
* Work with the team manager and compliance teams in ensuring that quality of file records meets prescribed standards.
Requirements:
* Preferable to have a strong sales or customer service background.
* At least 1 year relevant Insurance experience.
* Compliant with the Central Bank Minimum Competency Requirements - APA (Personal General Insurance) as a minimum requirement with a willingness to progress to further educational qualifications as required.
* An enthusiastic and flexible approach.
* The ability to work in a fast paced, constantly evolving environment.
* Strong IT skills. Relay/Applied knowledge an advantage.
Person Specification:
* Possess a can-do attitude and be open to rapid and evolving changes as our digital journey progresses.
* The ability to prioritize workloads and adapt to unforeseen events.
* A good degree of personal organization and a structured approach to time and resource management.
* Commitment to their own professional development.
* Sales Driven, enjoys fast paced sales activity.
* Customer focused, working always with the customer first approach in line with the companies culture.
* Demonstrate strong Product & Technical Knowledge with willingness to become a product expert.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Insurance Agencies and Brokerages
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