Job Title: Automation Technology Analyst (ATA)
">
The Automation Technology Analyst (ATA) will be a key member of the Pfizer Global Supply (PGS) Digital Plant Network team within Pfizer Digital, reporting to the site Digital Lead. This role will provide implementation support and advanced technical guidance on various projects, as well as support day-to-day digital plant operations.
">
Key Responsibilities:
">
* Technical Support:
o Provide Level 3 digital technology support for manufacturing automation and laboratory systems, and other GMP systems
o Liaise with global platform teams and DXC Support Services to coordinate site infrastructure tasks
o Provide infrastructure expertise for sizing server capacity demands (CDP) for applications
o Support hardware and operating system installation, and business-as-usual support of devices not otherwise supported by local Site Services team
* Change Management:
o Review all plant-level requests for change management for GMP systems servers, networks, databases, middleware, etc.
o Ensure standardization of platforms to meet life cycle requirements
* Cyber Security:
o Ensure that all equipment and facilities are maintained in a GMP-compliant state at all times
o Knowledge of Cyber Security architecture principles and applications used in industry for network security
* Project Support:
o Work closely with project sponsors and project team members to ensure effective communication throughout the project life cycle
o Support the evaluation and implementation of new automation technologies with stakeholders
* Compliance:
o Maintain biweekly status reports/dashboards for team leads and site technology life cycle projects and associated compliance readiness requirements
">
Requirements:
">
The successful candidate will have a Bachelor's Degree in a technical field such as Computer Science, Information Technology Systems, or related to Automation/Computer Engineering discipline. A minimum of 2+ years of experience in Manufacturing/Technical support service areas, preferably in the Life Sciences/Pharma industry is required.
">
* Attributes:
o Excellent written and verbal communication skills
o Understanding of the ITIL operational framework for IT processes
o Ability to work and collaborate as part of larger cross-functional teams and lead digital global initiatives
o Ability to remain composed under high pressure situations
o Deep knowledge of technology policies, processes, and procedural development for implementations
o Ability to present specific site information in front of colleagues and management using MS Office 365 tools
">
Skills:
">
The ideal candidate will possess strong skills in automation, technology, and process improvement, with a deep understanding of the pharmaceutical industry.