Senior Business Analyst (CRM)
We are seeking an experienced Senior Business Analyst to join our team as we embark on a significant transformation project involving the replacement of our existing system with Microsoft Dynamics 365. The ideal candidate will possess a strong background in CRM, excellent communication skills, and the ability to effectively manage stakeholders.
Key Responsibilities:
* Lead the analysis and design of business processes and requirements for the new system
* Collaborate with cross-functional teams to ensure seamless integration and adoption of Dynamics 365
* Develop and maintain relationships with key stakeholders to understand their needs and expectations
* Communicate complex technical information to both technical and non-technical audiences
Requirements:
* 7+ years of experience in senior business analyst roles, preferably with CRM expertise
* Familiarity with Microsoft Dynamics 365 is highly advantageous
* Excellent communication and stakeholder management skills
* Able to work collaboratively as part of a hybrid team
Please note that this is a long-term contract opportunity with hybrid working arrangements.