We are the #1 pet supplier in Europe with more than 15,000 employees, over 2,700 stores and pet salons, and a constantly growing digital world. But we are not satisfied yet, because we want to make the life of pets and humans easier, better and happier every day. Driven by our vision "Happier Pets. Happier People," we are creating a unique pet ecosystem that combines online and brick & mortar stores, digital services, data-based solutions and state-of-the-art logistics.
Skills and Attributes
* Dogs
* Teamwork
* Planning & Organisation
* Passionate about pets
* Grooming
* Pet Retail
* Groomer
* Animal Groomer
* QQI Animal Grooming
* Pet Stylist
Description
Maxi Zoo is part of the Fressnapf Group, the European market leader in pet products with 2,700+ shops across Europe. Maxi Zoo is Ireland’s largest pet retailer and has over 30 shops in Ireland.
Maxi Zoo Ireland is driven by the desire to make the life of pets and pet owners simpler, better and happier.
We are seeking a full-time qualified Groomer for our Drogheda Store.
As a Groomer in our Grooming Salon, you’ll have the opportunity to build personal relationships with your customers and their pets each time they visit and truly become a part of their family. You’ll get to know their pets’ styles and personalities to create a customized, stylish experience just for them! From that first shampoo to that final strut home, you’ll take pride in the services you provide.
What You Will Do:
1. Consultation - Communicating effectively with pet owners to understand their preferences and concerns, and provide advice on dog grooming (hair care, device use, breed characteristics, etc.) as well as the recommendation of the related product assortment.
2. Customer Engagement - Provide excellent customer service getting to know each customer and their pet individually, remembering their preferences and any specific needs in line with the animal protection legislation.
3. Follow-Up and Follow-Through - Follow up with customers after their grooming appointments to ensure satisfaction and address any feedback or concerns promptly. Additionally, demonstrate reliability and professionalism by consistently delivering high standard grooms.
4. Sanitisation and Cleanliness - Maintaining a clean and organized grooming area, including disinfecting equipment, washing towels and grooming tools, and ensuring a safe and hygienic environment for dogs and staff.
5. Product Knowledge - Maximizing revenue through grooming services promotion and combining this service with providing expert advice to support the sale of own-brand products.
What You Will Bring:
1. Fully flexible across 5 days; it is a full-time role which includes weekends.
2. Previous hands-on experience in a grooming salon and/or QQI Level 6 Dog Grooming/City & Guilds.
3. Proficient in all aspects of grooming and clipping all dog breeds to a high standard.
4. Professional attitude that can communicate effectively with all salon customers and the wider grooming team to build trust and rapport with pet parents.
5. Time management: Independently prioritise and accomplish multiple tasks within established timeframes.
6. A passion for animals: Interest in grooming/animal care. Comfortable/confident around all breeds of dogs (large and small) and treats all furry visitors to the salon as they would their own pet.
7. Personal development: Drives their own development within the salon, is reliable, asks questions, and uses time effectively to learn from the qualified groomer in the salon. Sees a long-term career in grooming.
Benefits:
* Higher rate of pay from when you reach 12 months of service.
* KPI related bonus.
* Certified Great Place to Work.
* Employee discount of up to 40% in our stores and 20% in our salon.
* Paid leave: Sick leave, annual leave, and bank holidays, maternity/paternity leave.
* Refer a friend scheme.
* State of the art grooming salon.
* Advancement opportunities – We believe in promoting from within as much as possible and developing our team to have a career path.
* A chance to work in an environment where employees and customers share the same passion for animals.
* Continuous learning through our induction plan, e-learning academy, classroom training environment and development plans.
* We are closed on Easter Sunday, St. Stephen’s Day, and Christmas Day.
* Employee assistance programme.
* Cycle to work scheme.
* Free grooming uniform.
Maxi Zoo Ireland is an Equal Opportunity Employer.
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