Responsibilities:
1. Sell new Landscape Maintenance and Snow Contracts
2. Manage existing accounts
3. Renew annual contracts
4. Write, send and track contracts and estimates
5. Track customer satisfaction to ensure contracts will be renewed
6. Answer or procure answers to customer inquiries
7. Generate and manage account files
8. Manage CRM and other operational software
9. Generate and submit Site Evaluations
10. Send customer surveys
11. Follow up on projects and provide updates for on-going projects
12. Proactively communicate schedule and changes to customers
13. Generate and monitor invoices for accuracy
14. Monitor job costing to ensure proper pricing
15. Visit and monitor job sites for quality and efficiency
16. Attend design-based Install meetings
17. Upsell additional services throughout the season
18. Develop and manage filing system
19. Communicate with customers about accounting or operational issues
20. Submit Install, Tree, Snow and Maintenance proposals with appropriate supporting documents
21. Communicate and catalog approvals and proposal status
22. Attend and contribute to Production and Management Meetings
Administrative & Financial:
1. Understand and execute maintenance, snow and install contracts
2. Request purchase order prior to purchasing and use in accordance with company guidelines
3. Implement and enforce policies and procedures as issued by management
Other Duties:
Other duties as assigned
Desired Skills and Experience
Knowledge, Skills & Abilities:
1. Commitment to providing exceptional customer service
2. Solid knowledge of plant and turf identification and care, including some disease and insect knowledge
3. Basic math, including addition, subtraction, multiplication, division, area and square feet
4. Excellent communication skills, both written and oral, of the English language
5. Must possess a valid and current U.S. Driver’s License
6. Problem solving skills including reasoning and judgment
7. Must be able to pass Drug Test and Background Check
8. Able to manage time and self-motivate
Education and/or Experience:
1. Minimum of 4 years of landscape sales and/or account management experience with record of success
2. Industry related certification and/or degree
Compensation and Benefits
Compensation Package:
* Competitive Salary plus commission
* Paid every week
Benefits:
* Employer-matched Simple IRA
* Paid Time Off
* Medical, Dental and Vision Coverage
* Company Vehicle, Phone and Computer
* Growth Opportunities
* Continuing Education
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