Urgent Care Administrator Role
An exciting opportunity has arisen for an Urgent Care Administrator to join our team at Vhi Galway.
Vhi Health & Wellbeing is dedicated to developing medical, health and wellbeing services for our customers.
The Vhi Galway Clinic provides a range of health and wellbeing services to our members, including Urgent Care.
Due to the 24/7 nature of our service, flexibility to work across a rolling roster is essential.
Key Responsibilities:
* Provide exceptional patient care and customer service.
* Manage all communications in a respectful and courteous manner.
* Ensure accurate and secure patient information management.
* Organise and book patient appointments and advise on costs related to VHI Healthcare policies.
* Support the smooth running of the Reception area and collaborate with cross-functional team members.
Requirements:
* Experience in administrative or customer-facing roles.
* Excellent communication, interpersonal and IT skills.
* Demonstrated alignment with Vhi Values.
* Patient-focused attitude and previous experience in a healthcare setting is an advantage.
About Vhi
We are an equal opportunities employer committed to making reasonable accommodations during the recruitment process.