About Ekco
We are a leading cloud solution provider, founded in 2016 and rapidly growing across Europe.
Our mission is to guide businesses through the journey of cloud maturity, optimizing their existing technology investments and driving better outcomes.
We take pride in our highly skilled and supportive team of over 1000 colleagues across multiple regional offices in the UK, Benelux & Ireland.
Role Overview
* Project Assistance: Collaborate with project teams to ensure timely and successful delivery within scope and budget.
* Technical Support: Provide technical design consultation during pre-sales processes and assist support teams as needed.
* Company Representation: Reflect our company's culture and values in all responsibilities.
* Customer Support: Ensure customer satisfaction with project delivery.
Responsibilities
* Collaborate closely with senior engineers and project managers to deliver projects.
* Assist in coordinating project schedules with team leads.
* Participate in mentoring sessions to enhance technical skills.
* Help prepare, schedule, scope, and coordinate projects with project managers.
* Support the design and build of cloud-based infrastructures.
* Coordinate with clients and third-party vendors under supervision.
* Contribute to maintaining client data integrity and security during projects.
* Assist in the installation and configuration of client infrastructure.
* Produce clear documentation around project infrastructure and services.
* Execute email and SharePoint data migration projects.
* Set up and configure Azure Virtual Desktop (AVD) and Remote Desktop Environments.
Key Requirements
* Advanced knowledge of Microsoft Azure & Office 365.
* Proficiency with IT hardware/software.
* Expertise in hypervisors like Microsoft Hyper-V & VMware.
* In-depth knowledge of server roles such as Active Directory, SQL, Remote Desktop Services.
* Firewall installation/configuration; network switch installation/configuration.
* Wi-Fi installation/configuration.
* Proven experience in email and SharePoint data migration.
* Demonstrated ability to set up and configure Azure Virtual Desktop (AVD) and Remote Desktop Environments.
* Familiarity with migration tools and best practices.
Benefits
* 25 days leave + public holidays.
* 1 day Birthday leave per year.
* Company Pension Scheme (employer contribution 5%) + flexible salary sacrifice.
* Employee Assistance Programme (EAP) - access to dedicated mental health, emotional wellbeing and general advice.
* EkcOlympics - a global activity for fun.
* Learning & development - Unlimited access to Pluralsight learning platform.
* A lot of responsibilities & opportunities to grow (also internationally).
Why Ekco
* Microsoft's 2023 Rising Star Security Partner of the year.
* VMware & Veeam top partner status.
* Ranked as 4th fastest growing technology company in the Deloitte Fast50 Awards.
* Ekco are committed to cultivating an environment that promotes diversity, equality, inclusion and belonging.
* We recognise the value of internal mobility and encourage opportunities for internal development & progression.
* Flexible working with a family friendly focus are at the core of our company values.