Overview
Ballyhass Adventure Group is seeking a dedicated and versatile individual to join our team in a full-time role that blends Office Administration, Sales, and Marketing. This role is ideal for someone passionate about the outdoors, eager to grow within the team, and willing to help out wherever needed to contribute to our success.
During peak season, when our seasonal teams are at full capacity, the role will focus more on driving our sales and marketing efforts. In quieter times, this person will support administration and bookings, helping streamline processes and ensure smooth operations across both our outdoor centers.
At Ballyhass, we are committed to sustainability, as reflected in our B Corp accreditation. Our mission is to inspire an outdoor generation, encouraging healthy, active lifestyles and fostering a deep connection to the environment. We are looking for a young, energetic person who will embrace this mission and help lead the team towards achieving our sustainability goals.
Responsibilities and Duties
Administrative & Team Support:
* Assist the Senior Bookings Manager with managing bookings, responding to inquiries, and coordinating schedules during off-peak periods.
* Support team members in administrative duties, ensuring smooth communication and operation across both centers.
* Be involved in implementing and onboarding the team with our new CRM and support software, ensuring all staff are comfortable using the upgraded systems.
* Help manage customer databases and maintain records in line with our CRM system.
* Be a positive, proactive member of the Ballyhass team, ensuring a collaborative work environment.
Sales & Marketing (Peak Season Focus):
* Drive sales initiatives during peak season, focusing on group bookings, memberships, and promotional events.
* Manage and optimize social media campaigns (organic and paid) across platforms such as Facebook, Instagram, TikTok, and YouTube.
* Work with our marketing agency to ensure SEO and overall digital marketing campaigns are aligned with our goals.
* Create and manage a seasonal content calendar, ensuring timely and effective promotion of our activities and events.
* Collaborate with activity officers to produce engaging content that showcases our range of outdoor experiences.
* Lead content creation (video and graphics) or manage external creators to ensure the delivery of high-quality assets.
* Promote our brand and events to local and national media through proactive PR outreach.
Special Projects & Innovations:
* Contribute ideas for future technologies (e.g., VR, AR) or digital assets that could enhance the customer experience or generate new revenue streams.
* Support the development of additional digital assets, such as online courses or operational tools.
Key Challenges
* Balancing multiple responsibilities across administration, sales, and marketing.
* Ensuring clear and targeted campaigns for each market segment at the right time of the season.
* Successfully onboarding staff onto new CRM systems while maintaining high operational standards during busy periods.
Candidate Expertise & Skills Required
* A positive, can-do attitude, eager to become part of a close-knit team.
* Strong organisational skills and experience with CRM systems (preferred but not necessary).
* Passion for outdoor activities and promoting an active lifestyle.
* 2+ years of social media management experience, with a proven track record of delivering results.
* Excellent communication skills and the ability to manage multiple tasks effectively.
* Creative thinker with experience in content creation or working with digital assets.
* Familiarity with Adobe Suite (Photoshop, Lightroom, InDesign) or similar tools is a plus.
* Ability to commute between our Mallow and Coachford locations.
* High attention to detail and ability to work under pressure during peak times.
* Willingness to jump in and help out wherever needed, particularly during busy periods.
Benefits
* Full-time role with a flexible schedule tailored to the seasonal needs of the business.
* Employee Health Plan
* Staff Uniform
* Opportunities for Career Progression and Professional Development
* Weekly Staff Engagements in a Fun and Energetic Environment
* Travel Benefits Scheme
* Subsidised Staff Accommodation (if applicable)
* Training Budget
* Flexible weekly scheduling
OUR COMMITMENT TO DIVERSITY
At Ballyhass Adventure Group, we believe that the great outdoors is for everyone. We are committed to building a team that reflects the diversity of the communities we serve and fostering a culture of inclusivity where all employees feel valued and supported. We recognize that people from different backgrounds bring unique perspectives and experiences that enrich our work and enhance our ability to connect with a diverse range of customers and stakeholders. We are committed to promoting accessibility and inclusivity in the outdoors. We believe that everyone should have the opportunity to experience the beauty and benefits of nature, regardless of their physical abilities or other personal characteristics as we lay out in our core values.
We welcome and encourage applicants from all backgrounds to apply for this position and join us in our efforts to create a more inclusive and welcoming outdoor generation for all.
How to Apply
If you’re a driven, energetic individual with a passion for the outdoors and a willingness to learn and grow with the team, we’d love to hear from you. Please submit your CV and a cover letter detailing your experience and why you’re a great fit for Ballyhass Adventure Group.
Job Types: Full-time, Permanent
Pay: €30,000.00-€34,000.00 per year
Work Location: In person
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