About Your New EmployerA well-established Cork-based company, is looking for an Export Controller to become part of our growing team.
This role is crucial in ensuring the seamless processing of export shipments while maintaining top-tier customer service and compliance standards.
About Your New JobManage and oversee incoming orders from distributors and customers, ensuring smooth processing.Act as a key point of contact for customers, confirming order details, resolving queries, and providing updates on shipping progress.Handle all aspects of export documentation, ensuring accuracy and adherence to regulatory and customer-specific requirements.Maintain detailed and organized records to support audits and order tracking.Collaborate closely with teams across Sales, Production, Planning, Quality, and Finance to guarantee timely and accurate order fulfilment.Coordinate with freight forwarders to align dispatch schedules with production timelines and customer expectations.Secure competitive freight rates through effective negotiation.What Skills/Experience You Need3-5 years of experience in export operations and customer service roles.Proven ability to manage multiple shipments efficiently, even in high-pressure situations.Familiarity with Incoterms is beneficial.Strong attention to detail with the ability to work both independently and within a team.Excellent communication skills, both written and verbal, with a professional approach to customer and supplier interactions.Well-developed administrative, organizational, and time management skills.Proficiency in Microsoft Office Suite, particularly Excel.Experience with Microsoft Dynamics Business Central ERP is a plus.A proactive mindset to handle delays, customs challenges, and last-minute changes effectively.Ability to work with discretion and maintain confidentiality.
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