This is a 15-month contract position to cover maternity leave in Dublin, Ireland.
Job Description
The role involves direct engagement with Sales & Category Marketing partners across consumer segments and internal teams within Devices Supply Chain, including Channel Managers, Customer Service, Demand and Supply Planning, S&OP, Operations, Fulfilment and Logistics.
Key Responsibilities:
1. Channel & Customer Operational Support (50%):
* Manage customer relationships and oversee supply chain performance, including forecasting, demand fulfilment, and logistics services.
* Collaborate with Sales teams to align demand and supply, ensuring financial and operational targets are met.
* Provide supply visibility and coordinate demand availability across territories and accounts.
* Oversee demand fulfilment operations, including order book management and timely delivery of goods.
* Optimise channel inventory to maximise revenue opportunities and mitigate risks such as excess or stranded inventory.
* Improve sales planning accuracy by ensuring up-to-date availability information and managing demand risks with sales and supply teams.
* Monitor key business metrics to drive continuous improvement and adherence to processes.
2. Demand Planning (20%):
* Lead demand planning for hardware products across multiple product, customer, and geographic levels.
* Drive collaborative forecasting and supply optimisation efforts to ensure demand availability.
* Balance inventory across geographies and partners to support sales goals.
* Track and analyse regional performance metrics (Sell-In/Sell-Thru, channel inventory, ending inventory gaps).
* Investigate root causes of supply chain issues and lead cross-team initiatives for improvement.
* Optimise processes related to aged inventory, rework analysis, and order fulfilment.
* Support key demand and supply metrics, ensuring necessary actions are taken.
4. Programme Support & Event Coordination (10%):
* Drive cost-saving initiatives and implement best practices across regions.
* Plan and execute programmes, including team-building activities and cultural initiatives.
Candidate Requirements
Bachelors degree in Business, Supply Chain Operations, Operations, or Product Management.
4-6 years of experience in supply chain, inventory management, or sales operations.
Strong background in demand/supply planning, channel management, or order-to-cash process improvements.
Proven ability to identify and implement process optimisations and risk mitigation strategies.
Strong written and verbal communication skills.
Experience collaborating across functions to drive business outcomes.
Analytical and detail-oriented with the ability to synthesise data into actionable insights.