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Posted on
Nov 04, 2021
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See yourself at Twilio.
Join the team as a
VP EMEA, Platform Engineering Messaging
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help
companies and developers worldwide
build better applications and customer experiences.
Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports
diversity, equity & inclusion
wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.
About the job
Twilio is looking for a Vice President, Platform Engineering to be a key leader in driving technology alignment and engineering excellence across platform components of it’s flagship messaging suite of products. We are looking for a dynamic leader who is very technical, highly product-oriented, and business focused. This person constantly thinks about customer success, technical and product strategy, and how to grow the business at a rapid pace as part of the Twilio leadership team. This role will work across the entire engineering function and partner with other functions including product, sales, legal and security to drive solutions to our most challenging problems. This role requires excellent technical skills paired with business insight and an ability to influence outside of hierarchy. This role also involves direct management of a team of senior technical leaders and a global organization of circa 120 that will grow significantly over the coming years.
You must possess a great balance between business and technical know-how, and have the determination to turn your ideas into reality with a bias for action. Your strong design skills coupled with detailed vision and thought processes will help to bring a distributed team together to maintain, enhance and build innovative and state of the art products. You have validated experience crafting a work environment that both attracts and retains top talent that has delivered great business outcomes in an international setting.
You are a leader that believes deeply in building inclusive and anti-racist environments, allowing employees from all backgrounds to contribute, grow, and prosper. As a senior leader in EMEA, you must be a visible advocate and champion for our values, the Twilio Magic, helping build Twilio’s brand as an inclusive and diverse employer both internally and within the communities of our R&D Hubs in EMEA. You must believe that a diverse team, from the top down, allows all employees to achieve their full potential and as a result will allow Twilio to reach our goals, collectively.
Responsibilities
As a VP Platform Engineering, Messaging, you will:
Rapidly scale Messaging R&D platform teams, through the recruitment and development of top engineering talent. Implement effective strategies and work with Twilio’s global multi-functional talent team to attract, develop, and retain highly skilled employees from diverse backgrounds that we need to support our growth and success.
Act as a leader and advocate for Twilio’s anti-racist and inclusive identity as an organization
Effectively communicate and influence across the organization including the Executive Leadership
Lead and prioritize the product lifecycle/engineering schedule (operations, release, development, QA and support) for our portfolio of products
Direct all engineering processes demonstrating Agile approaches
Explore applications and build capabilities in new-age technologies such as Artificial Intelligence, Machine Learning, etc.
Collaborate effectively with Engineering, Product, and other business leaders throughout North America, Europe and Asia adding your vision and strategic voice to our distributed team
Partner cross functionally to maximize the effectiveness of the technical roadmap for the business and customers as well as for the site
Balance the creation of new functionality for current and future customer needs, infrastructure management and the elimination of technical debt
Lead and develop engineering teams that work across a diverse set of systems and languages
Establish a framework for making impactful technical decisions quickly
Empower your teams towards innovation and customer success
Ensure key partners understand the needs of development teams
Ensure the engineering team understands the business direction and how each individual engineer’s work contributes towards the big picture of the product line and company offerings
Required:
We are looking for a leader who lives Twilio
Magic
and also are/have:
15 years of experience as a software engineering global leader experience working with US based global companies
You have a track record of designing and building large-scale, cloud-based, highly available software platforms in a high growth environment.
Master’s Degree in Computer Science, Math, Engineering or a related field
Expert understanding of software development processes and lifecycle
Expert knowledge of Agile Scrum and UX Centered Design principles.
Extensive engineering expertise in the areas of architecture, design and development
Proven change and transformation leadership
Assessed and developed talent to ensure the success of the roadmap and customers
Strong analytical and problem-solving skills
Continual assessment, refinement, maturation, implementation, and upholding of engineering standards and best practices
Demonstrated experience leading at a VP level
Demonstrated ability to lead significant budgets, vendors, and contract relationships
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Location
This position will be remote or in a Twilio office if located near one, ideally for candidates located in Dublin or somewhere with strong connectivity in EMEA.
You will also get to experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience, understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves.
What we offer
There are many benefits to working at Twilio, including things like competitive pay, generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
If this role isn't what you're looking for,
please consider other open positions
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