Advert Text
Position Title: Mechanical/HVAC Lead Technician
Location: Nationwide / Mobile role
Reporting to: Mechanical & Electrical Manager
Overall Purpose of the Job
This position is responsible for promoting & delivering technical excellence both practically and technically as an individual and within a team environment.
Main Duties and Responsibilities
1. Provide assistance for Technical activities related to the technical team, on-site facilities etc.
2. Use Apleona systems to promote efficiency and technical professionalism to grow the business technically.
3. Develop and monitor SOP’s.
4. Team Leadership.
5. Support Technicians on reports/quotation follow-up.
6. Quality checks, site visits.
7. Point of contact for Technical support of Technicians.
8. Day to day interaction with technicians: Highlight training requirements for technicians.
9. Monitor and drive compliance of technicians in respect of the weekly KPI report:
1. Risk assessments
2. Logged hours
3. Outstanding reports
4. Outstanding quotes
5. Close out WO reports
6. Timekeeping
7. Van checks
10. Proactively identify new ways to deliver services more efficiently, introduce new services and minimise lost time.
11. Excellent problem-solving skills.
12. Excellent communication skills.
13. People management skills.
14. Good decision-maker; ability to work on own initiative.
15. Ability to promote a good team working environment and be a team player.
16. Other duties as assigned; be an Apleona ambassador.
The successful candidate must also hold:
1. Attention to detail.
2. Adaptable and flexible.
3. Flexible working hours.
Qualifications and Experience
Strong technical ability and a desire to learn. Excellent communication skills with strong problem-solving skills. Ability to work on own initiative and as part of a team.
Job Ref: 11686
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