Front Desk Receptionist - Killarney Plaza Hotel
We are seeking a skilled Front Desk Receptionist to join our team at the Killarney Plaza Hotel & Spa, a 4-star hotel located in the heart of Killarney.
About the Role:
* Oversee all front desk duties as part of the Front Office team.
* Ensure guest satisfaction by promptly addressing queries in a friendly and efficient manner.
* Anticipate guests' needs and provide service that exceeds their expectations.
* Maintain a strong understanding of front office standards and procedures.
* Handle switchboard and hotel telephone operations according to company protocols.
* Foster strong working relationships with colleagues across departments.
Requirements:
* Previous experience in a similar role in a 4* or 5* hotel is a plus.
* A team player with the ability to multitask in a fast-paced environment.
* Detail-oriented, with a passion for advancing in the luxury hospitality sector.
* Excellent communication and interpersonal skills.
* Familiarity with the Hotsoft operating system is advantageous but not required.
* Fluent English is essential.
About Us:
The O'Donoghue Ring Collection encompasses a range of Hotels, Apartments, Spas, Restaurants, and Bars, all situated in the bustling town centers of Killarney and Castleisland, Co. Kerry.
Why Join Our Team?
* We are recognized as a Great Place to Work 2024 - 2025.
* We offer competitive salaries and hotel stay discounts.
* You will have access to leisure centers and discounted family memberships.
* We provide wellness programs and learning opportunities through online training tools.
* Our flexible working hours make it easy to balance work and life.
If you're ready to make an impact, we encourage you to apply.