Our company is looking for a passionate and talented German Speaker to join our team as a Customer Support Representative.
As a Customer Support Representative, you will be responsible for answering phone calls and resolving customer complaints promptly. You will also be responsible for meeting customer’s expectations.If you think you're fit for this position and willing to join our team, then send in your job application right away. We will love to hear from you.
Responsibilities
Identifying a customer’s requirements and needs.Communicating with customers via calls, messages, and emails.Handling customer complaints calmly and professionally.Resolving customer complaints and queries.Following up with the customer as and when required.Collecting feedback from the customer.Providing excellent customer service and satisfaction.
Requirements
Excellent verbal and written communication skills.Outstanding experience in dealing with different personalities.Excellent phone etiquette and active listening skills.Customer-oriented individual and an outstanding problem-solver.A keen eye for details.Ability to work independently with minimal supervision.
On offer:
Multilicultural TeamCompetitive salaryRelocation AllowanceSocial ActivitiesOpportunities to grow